We provide shipping for United States only.
TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY:
- Transit time is 3 – 5 Working Days (Monday to Friday)
- Handling time is 1 – 2 Working Days (Monday to Friday)
- Order cut-off time will be 08:00 PM (GMT-05:00) Eastern Standard Time (New York).
Delivery Terms:
We offer shipping through USPS. The available shipping options and their estimated delivery times will be displayed at checkout. Estimated delivery times vary depending on your location.
SHIPPING COST AND TAX:
- Shipping costs are determined at checkout based on the delivery location and the size of your order. Standard shipping is free, and additional charges may occur for expedited shipping or international destinations.
- All prices and figures are listed in USD dollars.
- We do not charge you for any membership
CHANGE OF ADDRESS
We cannot change the delivery address once order is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@k9advantix.store or Call Us at +14844578259
MULTIPLE ADDRESSES
We don’t offer the shipment to multiple addresses for one order. If you’d like items delivered to multiple addresses, please place those orders separately.
WRONG ADDRESS
If you provided a wrong address during checkout and our product was returned to us then you will be responsible for all shipping costs for re-sending the product.
DELAYED
Shipping delays can happen due to factors beyond our control, such as unexpected high demand, weather conditions, or carrier issues. Rest assured, our team is committed to resolving any delays as quickly as possible. We will contact you immediately if the order is delayed over 11 business days or you can contact our customer service for any questions.
Parcels Damaged In Transit
If your package arrives damaged, we kindly ask that you refuse delivery from the courier if possible and reach out to our customer service team. If the package was delivered while you were away, please get in touch with us for further assistance at support@k9advantix.store.
Customer Support
Email: support@k9advantix.store
Phone: +14844578259
Address:1942 Broadway Ste 314C, Boulder, CO 80302